You like to come to us earlier? Well of course that's possible, just drop by maybe your room/bed is already ready! Guaranteed check-in is only from 3 P.M. clock!
If not you can leave your luggage with us of course we have both lockers and a trunk! So you can already use your arrival day to explore our JO&JOE but also the city of Vienna!
Kiss Baba!
The front desk is open 24/7
You like to use your departure day properly and enjoy the time with us! No problem we have different possibilities!
1. lockers behind our bar, these are super safe!
2. trunk this is super free! YEAY!
A common kitchen is available and is equipped with the following amenities: microwave, refrigerator, sink, washing machine, plates, glasses, cutlery and dishes.
We offer a secure parking space at a rate of 19 EUR/day.
(Max vehicle height accepted: 210 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.
You must leave us already? Too bad!
Check-out is until 10:00am in the morning.
If you want to sleep longer please book a late check out at our reception otherwise we have to wake you up at 10:00am with a water bucket. -> Just for fun ;)
In all JO&JOEs there is an age restriction of +18 years, also here in Vienna. However, there are exceptions if you are travelling with your family or a school/study/work group
Definitely, JO&JOE Vienna has a restaurant:
• Restaurant Restaurant Jo & Joe:
• European, Fast Food
• Open 7/7.
• Open all year.
• Opening times:
• Dinner: from 15:00 to 22:30.
• Price range: $
Restaurant Restaurant Jo & Joe menu
Restaurant Restaurant Jo & Joe drink list
Restaurant Restaurant Jo & Joe website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
• High chairs
• No dress code is required
We have 77 rooms.
• 22 single from 18 to 20 m² with a capacity of up to 1 guest(s).
• 22 Double/Twin of 18 m² with a capacity of up to 2 guest(s).
• 11 triple of 18 m² with a capacity of up to 3 guest(s).
• 21 quadruple of 18 m² with a capacity of up to 4 guest(s).
• 12 Dormitory 6Pax of 20 m² with a capacity of up to 6 guest(s).
• 1 Female Dormitory 8Pax from 30 to 40 m² with a capacity of up to 8 guest(s).
• 8 Dormitory 10Pax from 50 to 70 m² with a capacity of up to 8 guest(s).
• 2 Dormitory 12 Pax from 80 to 96 m² with a capacity of up to 12 guest(s).
• Main amenities: air conditionner, non smoking.
Our bathrooms in private rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
At Jo&Joe Roma hair dryers can be provided with a 20 EUR deposit.
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor, and Roma: 4 EUR per day
Vienna: 2 EUR per day
Almost all of our rooms offer a fantastic view over the rooftops of Vienna or have a view into one of our beautiful and quiet, leafy inner courtyards!
If you miss the view over the rooftops of Vienna in your room, our roof terrace on the 7th floor is always open and offers a fantastic view!
Take a look at our bar details below
Bar:
• Lounge bar
• Smoking not allowed/ Wheelchair accessible
• Open 7/7
• Open to public
• Pets are accepted in the bar
• Food served
• Minimum age 16 years
• People under the age of 16 must always be accompanied by an adult
• Live entertainment: Free
• No dress code is required
• Free services: TV, Sports broadcast and Live entertainment
• Paid services: Pool (Billards): 1 EUR/Game
• Happy hour: from 17:30 to 21:30
- Have a look at our menu
- See our drink list here
- Click here for more details
We don't provide safe in our rooms. Please contact the front desk for more informations.
Breakfast is served daily from 07:00 to 10:30.
The breakfast is served in Restaurant - 5th floor.
We cannot serve breakfast in room.
In the JO&JOE there are both daily/ and weekly events. These are always posted on our social media channels at the beginning of the week! @joandjoe.vienna
You can also find the programme at the reception - just come by!
Breakfast is open to guests and visitors:
• Price per adult: 8.9 EUR
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Our hostel is part of Jo&Joe.
- Star rating: 2 stars.
- Service category: Economy.
More info here
Loyalty programme? Of course we have something like that - it's called ALL - Accor Live Limitless. You collect points when you stay at almost all ACCOR hotels and can redeem them at almost all ACCOR hotels. There are also discounts of up to -40%!
By booking directly with us, you will enjoy the following benefits (subject to availability):
- Best price guaranteed
- Flexible cancellation
- Secure payment
- Baby cot
- Safe
- Direct communication
- No hidden costs
- Personalized service
We are open all year round.
No renovations have taken place or are planned in the near future.
Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.
You're a travel agent? We're glad to hear that - we're always open to collaborations with you!
Just get in touch with our Sales Department at the following email address: HB677-RE@accor.com
Please send us a short description of your activity and the segment in which you are active.
Please note that we have an age restriction of 16 years for participants of group tours at JO&JOE.
A tourist tax? Yes, there is in Vienna!
Don't worry, we have already included it in our prices for all our guests, so you don't have to pay anything on the spot!
There is no minimum stay at our property
You want to stay longer with us?
Currently we have a max. length of stay of 14 days in our JO&JOE VIENNA so that all guests have the opportunity to beat with us. However, if you feel super comfortable with us just come by our reception and chat with our sweet JOE's there, we will surely find a solution! ;)
You're super early? Then just book your room/bed via our homepage! Don't forget to use the booking code: "JJDIRECT" which gives you a -5% early booking discount!
We do not have day offers.
We are sorry, but we do not take reservations.
To request a late checkout, please send an email to: vienna@joandjoe.com with the following information:
• Your check out date
• Desired check out time
• Reservation or accommodation number
• Phone number
• Email address
We offer continental, Buffet breakfast.
See menu items below:
. Breads & cakes: brown bread.
. Cereals: cereals.
. Fruits & vegetables: fresh fruits.
. Dairy: butter, cheese, yogurts.
. Meat & fish: sausages.
. Drinks: american coffee, cappuccino, coffee, espresso, hot chocolate, fruit juice, tea.
. Others: jams, honey, oat milk.
Breakfast is not refundable
We are able to accommodate the following dietary requirements for breakfast
Available at all times: Vegan & vegetarian.
Plant based milk & seafood-free.
Available upon request (let us know at check-in): Gluten-free.
Not available on our menu: Halal, hypoallergenic, kosher, low carb & organic.
Almond-free, dairy-free, egg-free, lactose free-milk, nut-free, peanut-free, sesame-free & soy-free.
We don't provide room service.
Unfortunately, we do not have our own equipment that you can borrow. However, we are working on cooperations. If you want to know the current status, just come by the reception!
Do you have a special request?
Just give us a call or send us an email if our lovely JOEs at reception are busy at the moment and can't pick up the phone!
To make a special request reservation, please send an email to: vienna@joandjoe.com with the following information:
• Desired date
• Special request (please explain in few words your requirements)
• Reservation or accommodation number
• Email address
• Phone number
Babies are welcome.
We are able to provide you the following items:
• Baby cot
• High chair
To make a baby cot reservation, please send an email to: vienna@joandjoe.com with the following information:
• Check-in date
• Check-out date
• Number of baby cots
• Reservation or accommodation number
• Email address
• Phone number
We do not offer babysitting services.
We are able to provide you with a first aid kit, please contact the front desk for details.
For professional medical attention.
Emergency contacts:
• Medical emergency: +43 1 599880
• Paediatrician: +43 1 3460912
• Dental emergencies: +43 1 4077029
• Burn center: +43 1 599880
• Vaccination center: +43 1 599880
• Poison center: +43 1 599880
National emergency numbers:
• Police: 112
• Fire: 112
• Ambulance: 112
Closest medical center:
Name: Vienna Medical Care
Phone: +43 1 9719704
Book an appointment: Online here
Address: Meidlinger Hauptstraße 78, Vienne, Autriche directions here
Closest pharmacy:
Name: Reharmony
Phone: +43 1 8134149
Address: Schönbrunner Str. 259, 1120 Wien, Autriche directions here
Closest hospital:
Name: Sisters of Mercy
Phone: +43 1 599880
Book an appointment: Online here
Address: Stumpergasse 13, 1060 Wien, Autriche directions here
Closest dentist:
Name: Praxis Dr. Reistenhofer
Phone: +43 1 4077029
Book an appointment: Online here
Address: Rooseveltplatz 12, 1090 Wien, Autriche directions here
Find a specialist:
Locate a doctor via:
• Web App: Link
• Apple Store: Link
• Play Store: Link
We don't have a concierge service
If you think you have lost something in our JO&JOE, please contact our reception! All things we find will be stored safely for at least 6 months. Afterwards we donate the entire Lost&Found to the Austrian People's Aid, Caritas and the Red Cross.
The closest ATM and currency exchange office are located at:
• ATM
Wallgasse 13, 1060 Vienne, Autriche
Walking - 9 mn
Directions
• DenizBank AG - Mariahilfer Straße
Mariahilfer Str. 129, 1150 Wien, Autriche
Walking - 2 mn
Directions
We do accept deliveries up to 5 KG. Make sure to have your parcel delivered at this address:
Europaplatz 1/6, 1150 Wien, Austria
Online accommodation rates are displayed in USD, EUR, CAD, GBP, CHF, NOK, SEK, DKK.
To change currency, enter our reservation tool and look for the currency selector (usually on the top right area of the page).
At the property, we accept payments in EUR.
Invoices are available in EUR.
Unfortunately we can't offer a private transfer, but our reception will be happy to call you a cab! :)
Here are some approximate taxi fares and time ranges
• Vienna Airport (VIE) 50 EUR, 25mn.
• Wien-Hauptbahnhof 15 EUR, 15mn.
• Wien-Meidling 10 EUR, 10mn.
We do not offer shuttle services.
Our lobbies are the perfect spot to work with free wifi and easy access to the bar to order a coffee, or anything stronger if you feel like it.
We do not have an entertainment program.
We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.
Our rooms can accommodate up to 1 pax.
For more people we can make sure you get connecting/neighboring rooms
In room smoking is not allowed
Smoking is not permitted in our accommodation balconies
Of course we would like to have bathtubs and whirlpools on our rooftop, but our management is too prudish.
For this reason we have "only" showers, but this in every room and very private. ;)
Single rooms have 2 single beds(100x200cm)
Double/twin rooms have 2 single beds(100x200cm)
Triple rooms have 3 single beds(100x200cm)
Quadruple rooms have 4 single beds(100x200cm)
Dormitory 6Pax rooms have 6 single beds(100x200cm)
Female Dormitory 8Pax rooms have 8 single beds(100x200cm)
Dormitory 10Pax rooms have 10 single beds(100x200cm)
Dormitory 12 Pax rooms have 12 single beds(100x200cm)
Mattresses:
• Mattress type: Foam.
Pillows:
• Pillow type: Synthetic.
You need an extra bed? Unfortunately, we cannot offer this due to fire safety regulations.
The only option for you is to book a larger category! Sorry!
Fancy a cuddle? No problem in our twin-double rooms (attention column)!
In all other rooms we only have single beds / bunk beds, so cuddling will be a bit cramped here, but all the more cosy! ;)
Electrical setting: 220-240V
Electric plug type(s):
• C: Asia, Europe, South America
• F: Europe, Russia
More info here
Digital plug in room:
• USB: No
• USB C: No
• Electric adapters: available for free
• Phone charger: available for free
We do not offer welcome tray service.
We do not offer fridge or mini bar services in this property.
Almost all of our rooms offer a fantastic view over the rooftops of Vienna or have a view into one of our beautiful and quiet, green inner courtyards!
If you miss the view over the rooftops of Vienna in your room, our roof terrace on the 7th floor is open at all times (except at night) and offers a fantastic view!
We do not have TVs in our rooms. However, we do have DAZN at our hostel bar, where we regularly stream sports. Just drop by and enjoy the day/evening in company!
To view photos of the establishment, please click on this LINK.
For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department
E-mail: contact@joandjoe.com
Our team speaks English, French, German, Italian, Portuguese and Spanish.
We are sorry, pets are not allowed.
• Pets are accepted in all bars and restaurants.
We're committed to environmental stewardship. Our bars operate on a cashless system, lights automatically turn off when motion is not detected, and we provide recycling bins exclusively to encourage sustainability efforts.
We thank you for your interest. Unfortunately, we are not able to accommodate your request.
Of course, friends / family or acquaintances are allowed to visit you at JO&JOE. However, please only in the public areas. Overnight parties, especially in the dorms, are not welcome, if you know what we mean ;)
• Bar:We are sorry, but we do not take reservations.
At an extra charge:
• Bathroom towels 2 EUR per item
Pickup: Reception
Unfortunately, we don't have a spa. We can recommend you this one below:
Therme Wien
Kurbadstraße 14, 1100 Wien, Austria
The distance is 8.8 km from the property
Directions
• Spa 1
No time limit
Open all year
Open every day all day
Take a look at racket sports activities:
Tennis
• Racketworld
• Kendlerstraße 47, 1160 Wien, Austria
• Click here for more details
Squash
• Racketworld
• Kendlerstraße 47, 1160 Wien, Austria
• Click here for more details
Padel
• Racketworld
• Kendlerstraße 47, 1160 Wien, Austria
• Click here for more details
Badminton
• Racketworld
• Kendlerstraße 47, 1160 Wien, Austria
• Click here for more details
We don’t provide yoga classes.
Unfortunately, we do not have a gym.
We can recommend you this one below:
McFIT Fitnessstudio
Mariahilfer Straße 96, 1070 Wien, Austria
The distance is 0.6 km from the property
Directions
We have a rooftop where you can enjoy the view. It is open all year long every day except sunday from 09:30 to 20:00
Open for guests and visitors.
We have 3 floors, a lift on each floor which is fully wheelchair accessible.
Single: Any floor
Double/twin: Any floor
Triple: Any floor
Quadruple: Any floor
Dormitory 6Pax: Any floor
Female Dormitory 8Pax: Any floor
Dormitory 10Pax: Any floor
Dormitory 12 Pax: Any floor
Yes, the property is wheelchair friendly.
Our wheelchair-accessible accommodations are equipped with a roll-in shower.
At the end of the reservation form, there will be a “special request” box. Let us know that you require wheelchair accessible room and we will take care of the rest.
We don't offer BBQ facilities.
We don't have a swimming pool
• Restaurant Jo & Joe:
To make a restaurant reservation, please send an email to: vienna@joandjoe.com with the following information:
• Restaurant name
• Date
• Time
• Number of guests
• Reservation/ Booking number (if you have one)
• Phone number
• Email address
• Restaurant Jo & Joe:
To cancel a restaurant reservation, please send an email to: vienna@joandjoe.com with the following information:
• Name • Restaurant name • Phone number (including country code) • Email address
• Restaurant Jo & Joe :
To modify your restaurant booking please send an email to: vienna@joandjoe.com with the following information: • Restaurant name • Name • Requested change(s) • Phone number • Email address
• Restaurant Jo & Joe
This restaurant does not have a Michelin rating
Google: 4.8/5
TripAdvisor: 4.9/5
Our restaurant is able to accommodate the following dietary requirements
Available at all times: Vegan & vegetarian.
Available upon request (let us know at check-in): Gluten-free.
Not available on our menu: Halal, hypoallergenic, kosher, low carb & organic.
Almond-free, dairy-free, egg-free, lactose free-milk, nut-free, peanut-free, plant based milk, seafood-free, sesame-free & soy-free.
Delivery is made through the following partners:
• MJAM: Click here
Once a month we offer our brunch. Would you like to know the next date or do you need more information? Just contact our lovely colleagues from the front office.
This is our address
Europaplatz 1/6, 1150 Wien, Austria.
Click on DETAILS to see it on the map
We are located 2.2 km from the city center.
• Walking - 30 mn, directions here
Tickets for the public transport? Unfortunately, we don't sell them, but we are not directly at the Westbahnhof for nothing, and directly above the subway.
Just go down a few floors to the Westbahnhof, here you will find both a counter of the Wiener Linien & vending machines and the same for the train!
Our establishment does not have a golf course, the closest is the
• Golf Club Wien, Freudenau 65A, Vienna, Austria
• Detailed info : here.
Hey you, of course we have meeting rooms.
Would you like to reserve them or do you need more information?
Just check our homepage under the point guests you will find "group reservation 15+". This will take you to our questionnaire about your reservation/event.
Simply fill out the form and you will receive an offer. Alternatively, our reception will provide you with a meeting folder.
To make a business meeting room reservation, please send an email to: hb677-re@accor.com with the following information:
• Date
• Number of days
• Start time
• End time
• Number of attendees
• Number of meeting rooms
• Number of accommodation (if needed)
• Special requests
• Phone number
• Email address
We are sorry, but we do not take reservations
To make a rooftop reservation, please send an email to: vienna@joandjoe.com with the following information:
• Date
• Time
• Email address
• Phone number
Our hotel is equipped with temperature regulation systems to ensure your comfort.
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