You can check-in from 3 pm onwards, but you are welcome to come by before that time! :)
If your room/bed is already available, we can check you in right away.

To reach the hotel staff, please find the details for each department below:
Reception
Email: vienna@joandjoe.com
Phone:+4314180060
Toll-Free #:Not available
SMS: Not available
Reservation
Email: HB677-RE@accor.com
Phone:+4314180060
Toll-Free #:Not available
SMS: Not available
Events
Email: HB677-RE@accor.com
Phone:+4314180060
Toll-Free #:Not available
SMS: Not available
Housekeeping
Email: HB677-RD@accor.com
Phone:+4366488798919
Toll-Free #:Not available
SMS: Not available
Maintenance
Email: HB677-TE@accor.com
Phone:+4366488798925
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: HB677-FB1@accor.com
Phone:+4366488798919
Toll-Free #:Not available
SMS: Not available

Our bathrooms in private rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
At Jo&Joe Roma hair dryers can be provided with a 20 EUR deposit.
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor, and Roma: 4 EUR per day
Vienna: 2 EUR per day

If your room is not ready before check-in time at 3 pm, or you want to make the most out of your departure day, you are welcome to leave your luggage in our electronic lockers (1-1.5€/hr depending on the size of your luggages) and use our facilities (restaurant, rooftop bar, etc.) .

A common kitchen is available and is equipped with the following amenities: microwave, refrigerator, sink, washing machine, plates, glasses, cutlery and dishes.

We have 77 rooms.
• 22 single from 18 to 20 m² with a capacity of up to 1 guest(s).
• 22 Double/Twin of 18 m² with a capacity of up to 2 guest(s).
• 11 triple of 18 m² with a capacity of up to 3 guest(s).
• 21 quadruple of 18 m² with a capacity of up to 4 guest(s).
• 12 Dormitory 6Pax of 20 m² with a capacity of up to 6 guest(s).
• 1 Female Dormitory 8Pax from 30 to 40 m² with a capacity of up to 8 guest(s).
• 8 Dormitory 10Pax from 50 to 70 m² with a capacity of up to 8 guest(s).
• 2 Dormitory 12 Pax from 80 to 96 m² with a capacity of up to 12 guest(s).
• Main amenities: air conditionner, non smoking.

The front desk is open 24/7

Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: vienna@joandjoe.com.

Flexible reservations are fully refundable with a minimum of 24 hours notice prior to check-in date. Other kinds of reservations are not refundable.

We offer a secure parking space at a rate of 19 EUR/day.
(Max vehicle height accepted: 210 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.

Definitely, JO&JOE Vienna has a restaurant:
• Restaurant Restaurant Jo & Joe:
 • European, Fast Food
 • Open 7/7.
 • Open all year.
• Opening times:
 • Dinner: from 15:00 to 22:30.
 • Price range: $
Restaurant Restaurant Jo & Joe menu
Restaurant Restaurant Jo & Joe drink list
Restaurant Restaurant Jo & Joe website

• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 180 pax.
• Pets are accepted in the restaurant.
• Our restaurant offers:
 • High chairs
• No dress code is required

You must leave us already? Too bad!
Check-out is until 10:00am in the morning.
If you want to sleep longer please book a late check out at our reception otherwise we have to wake you up at 10:00am with a water bucket. -> Just for fun ;)

Breakfast is served daily from 07:00 to 10:30.
The breakfast is served in Restaurant - 5th floor.
We cannot serve breakfast in room.

Take a look at our bar details below
Bar:
• Lounge bar
• Smoking not allowed/ Wheelchair accessible
• Open 7/7
• Open from 07:00 to 23:59
• Open to public
• Pets are accepted in the bar
• Food served
• Minimum age 16 year(s)
• People under the age of 16 must always be accompanied by an adult
• Live entertainment: Free
• No dress code is required
• Free services: TV, Sports broadcast and Live entertainment
• Paid services: Pool (Billards): 1 EUR/Game
• Happy hour: from 17:30 to 21:30
- Have a look at our menu
- See our drink list here
- Click here for more details

We don't provide safe in our rooms. Please contact the front desk for more informations.

In the JO&JOE there are both daily/ and weekly events. These are always posted on our social media channels at the beginning of the week! @joandjoe.vienna
You can also find the programme at the reception - just come by!

Our hostel is part of Jo&Joe.
- Star rating: 2 stars.
- Service category: Economy.
More info here

Loyalty programme? Of course we have something like that - it's called ALL - Accor Live Limitless. You collect points when you stay at almost all ACCOR hotels and can redeem them at almost all ACCOR hotels. There are also discounts of up to -40%!

By booking directly with us, you will enjoy the following benefits (subject to availability):
Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment
Available for free:
- Baby cot
- Safe
Advantages:
- Direct communication
- No hidden costs
- Personalized service

We are open all year round.
No renovations have taken place or are planned in the near future.