Contato

To reach the hotel staff, please find the details for each department below:
Reception
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Reservation
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Events
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Housekeeping
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Maintenance
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available

You can check in anytime after 15:00.
We do not offer early check-in, but if the room is available before 15:00 then we allow the customer in for free.

A luggage room is available for our guests to drop the bags off before check-in or after check-out. The cost is 2 EUR per luggage.

The front desk is open 24/7

Twin Accessible Room rooms have 2 single beds(90x190cm)
Together 4 rooms have 4 bunk beds(99x200cm)
Together 4 With Terrace rooms have 4 bunk beds(99x200cm)
Together 6 rooms have 6 bunk beds(99x200cm)
Together 6 Female rooms have 6 bunk beds(99x200cm)
Together 8 rooms have 8 bunk beds(99x200cm)
Together 8 With Terrace rooms have 8 bunk beds(99x200cm)
Twin Room rooms have 2 single beds(90x190cm)
Twin Room With Terrace rooms have 2 single beds(90x190cm)
Family Room rooms have 2 single beds(90x190cm) and 1 bunk bed(99x200cm)

Children are welcome.
Children up to 1 years old can stay with their parents for free.
Adult rate applies from 2 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: marine.schneider@mamashelter.com.

To submit your feedback, please send an email to: roma@joandjoe.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

We don't provide safe in our rooms. Please contact the front desk for more informations.

We do not offer laundry services.

Regular check-out is until 10:00.
It is possible to request a late check-out, up to 12:00, subject to availability.
The price is 10 EUR per room.
The facilities provided are not available after check-out.