Contact Getting to JO&JOE Special requests FAQ

Contact us

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Hello Joe!

Cobbled streets, ice cream and ristretto... Rome is undoubtedly one of the most beautiful capitals of the world! I'm waiting for you to explore the Vatican.

Jo

Getting to JO&JOE

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Fly

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Airport

You can choose between the Leonardo da Vinci Rome Fiumicino airport and the Rome Ciampino airport, but we recommend the first one.

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Drive

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Car

From Fiumicino airport, take Via Alessandro Guidoni and Via Mario de Bernardi towards A91 at Fiumicino. Follow the A91 towards Via Cristoforo Colombo in Rome. Take the exit towards V.Le C. Colombo Centro.

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Train

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Train

From the Fiumicino Aeroporto stop, take the RV line to the Rome-Termini stop. It's an 11-minute walk to the JO&JOE.

Any special requests?

  • special request

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  • Groups

  • Terms and Conditions
  • This field is for validation purposes and should be left unchanged.

Frequently asked questions

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To reach the hotel staff, please find the details for each department below:
Reception
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Reservation
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Events
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Housekeeping
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Maintenance
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available

You can check in anytime after 15:00.
We do not offer early check-in, but if the room is available before 15:00 then we allow the customer in for free.

A luggage room is available for our guests to drop the bags off before check-in or after check-out. The cost is 2 EUR per luggage.

The front desk is open 24/7

Twin Accessible Room rooms have 2 single beds(90x190cm)
Together 4 rooms have 4 bunk beds(99x200cm)
Together 4 With Terrace rooms have 4 bunk beds(99x200cm)
Together 6 rooms have 6 bunk beds(99x200cm)
Together 6 Female rooms have 6 bunk beds(99x200cm)
Together 8 rooms have 8 bunk beds(99x200cm)
Together 8 With Terrace rooms have 8 bunk beds(99x200cm)
Twin Room rooms have 2 single beds(90x190cm)
Twin Room With Terrace rooms have 2 single beds(90x190cm)
Family Room rooms have 2 single beds(90x190cm) and 1 bunk bed(99x200cm)

Children are welcome.
Children up to 1 years old can stay with their parents for free.
Adult rate applies from 2 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: marine.schneider@mamashelter.com.

To submit your feedback, please send an email to: roma@joandjoe.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

We don't provide safe in our rooms. Please contact the front desk for more informations.

We do not offer laundry services.

Regular check-out is until 10:00.
It is possible to request a late check-out, up to 12:00, subject to availability.
The price is 10 EUR per room.
The facilities provided are not available after check-out.

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