Kontakt

You can check in anytime after 15:00.
We do not offer early check-in, but if the room is available before 15:00 then we allow the customer in for free.

A luggage room is available for our guests to drop the bags off before check-in or after check-out. The cost is 2 EUR per luggage.

To submit your feedback, please send an email to: roma@joandjoe.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

We don't provide safe in our rooms. Please contact the front desk for more informations.

Twin Accessible Room rooms have 2 single beds(90x190cm)
Together 4 rooms have 4 bunk beds(99x200cm)
Together 4 With Terrace rooms have 4 bunk beds(99x200cm)
Together 6 rooms have 6 bunk beds(99x200cm)
Together 6 Female rooms have 6 bunk beds(99x200cm)
Together 8 rooms have 8 bunk beds(99x200cm)
Together 8 With Terrace rooms have 8 bunk beds(99x200cm)
Twin Room rooms have 2 single beds(90x190cm)
Twin Room With Terrace rooms have 2 single beds(90x190cm)
Family Room rooms have 2 single beds(90x190cm) and 1 bunk bed(99x200cm)

We have 49 rooms.
(Max 210 Pax)
• 1 Twin Accessible Room of 14 m² with a capacity of up to 2 guest(s).
• 12 Together 4 of 20 m² with a capacity of up to 4 guest(s).
• 3 Together 4 With Terrace of 20 m² with a capacity of up to 4 guest(s).
• 12 Together 6 of 28 m² with a capacity of up to 6 guest(s).
• 2 Together 6 Female of 28 m² with a capacity of up to 6 guest(s).
• 2 Together 8 of 38 m² with a capacity of up to 8 guest(s).
• 2 Together 8 With Terrace of 38 m² with a capacity of up to 8 guest(s).
• 4 Double Room of 14 m² with a capacity of up to 2 guest(s).
• 1 Double Room With Terrace of 14 m² with a capacity of up to 2 guest(s).
• 8 Twin Room of 14 m² with a capacity of up to 2 guest(s).
• 1 Twin Room With Terrace of 14 m² with a capacity of up to 2 guest(s).
• 1 Family Room of 20 m² with a capacity of up to 4 guest(s).
• Main amenities: non smoking.

Children are welcome.
Children up to 1 years old can stay with their parents for free.
Adult rate applies from 2 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: marine.schneider@mamashelter.com.

At an extra charge:
• Bathroom towels 4 EUR per item
Pickup: Front Desk

As for me, I can speak with you in one of these languages

The front desk is open 24/7