To reach the hotel staff, please find the details for each department below:
Reception
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Reservation
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Events
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Housekeeping
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
Maintenance
Email: roma@joandjoe.com
Phone:+390645590522
Toll-Free #:Not available
SMS: Not available
You can check in anytime after 15:00.
We do not offer early check-in, but if the room is available before 15:00 then we allow the customer in for free.
A luggage room is available for our guests to drop the bags off before check-in or after check-out. The cost is 2 EUR per luggage.
The front desk is open 24/7
Twin Accessible Room rooms have 2 single beds(90x190cm)
Together 4 rooms have 4 bunk beds(99x200cm)
Together 4 With Terrace rooms have 4 bunk beds(99x200cm)
Together 6 rooms have 6 bunk beds(99x200cm)
Together 6 Female rooms have 6 bunk beds(99x200cm)
Together 8 rooms have 8 bunk beds(99x200cm)
Together 8 With Terrace rooms have 8 bunk beds(99x200cm)
Twin Room rooms have 2 single beds(90x190cm)
Twin Room With Terrace rooms have 2 single beds(90x190cm)
Family Room rooms have 2 single beds(90x190cm) and 1 bunk bed(99x200cm)
Children are welcome.
Children up to 1 years old can stay with their parents for free.
Adult rate applies from 2 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: marine.schneider@mamashelter.com.
To submit your feedback, please send an email to: roma@joandjoe.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
We don't provide safe in our rooms. Please contact the front desk for more informations.
We do not offer laundry services.
Regular check-out is until 10:00.
It is possible to request a late check-out, up to 12:00, subject to availability.
The price is 10 EUR per room.
The facilities provided are not available after check-out.
Please send an email to: roma@joandjoe.com with the following information:
• Reservation or accommodation number
• Check-in date
• Check-in time
• Email address
• Phone number
Self-service laundry is available at the 2nd floor
• Washing machine: 2.5 EUR
• Dryer: 2 EUR
• Detergent: 1 EUR
We have 49 rooms.
(Max 210 Pax)
• 1 Twin Accessible Room of 14 m² with a capacity of up to 2 guest(s).
• 12 Together 4 of 20 m² with a capacity of up to 4 guest(s).
• 3 Together 4 With Terrace of 20 m² with a capacity of up to 4 guest(s).
• 12 Together 6 of 28 m² with a capacity of up to 6 guest(s).
• 2 Together 6 Female of 28 m² with a capacity of up to 6 guest(s).
• 2 Together 8 of 38 m² with a capacity of up to 8 guest(s).
• 2 Together 8 With Terrace of 38 m² with a capacity of up to 8 guest(s).
• 4 Double Room of 14 m² with a capacity of up to 2 guest(s).
• 1 Double Room With Terrace of 14 m² with a capacity of up to 2 guest(s).
• 8 Twin Room of 14 m² with a capacity of up to 2 guest(s).
• 1 Twin Room With Terrace of 14 m² with a capacity of up to 2 guest(s).
• 1 Family Room of 20 m² with a capacity of up to 4 guest(s).
• Main amenities: non smoking.
Our bathrooms in private rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
At Jo&Joe Roma hair dryers can be provided with a 20 EUR deposit.
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor, and Roma: 4 EUR per day
Vienna: 2 EUR per day
The rooms that offer twin/split bed options are Twin Accessible Room, Together 4, Together 4 With Terrace, Together 6, Together 6 Female, Together 8, Together 8 With Terrace, Twin Room, Twin Room With Terrace and Family Room.
When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).
Unfortunately we do not offer an online check-in
At an extra charge:
• Bathroom towels 4 EUR per item
Pickup: Front Desk
Our hostel is part of Jo&Joe.
- Star rating: 2 stars.
- Service category: Economy.
More info here
Flexible reservations are fully refundable with a minimum of 24 hours notice prior to check-in date. Other kinds of reservations are not refundable.
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