Question 1

What time is the check in at JO&JOE Paris Gentilly hotel ?

Accepted Answer

You are welcome to check in anytime after 15:00.
We can offer you an early check-in from 12:00 for 10 EUR per room

Question 2

What time is the check out at JO&JOE Paris Gentilly hotel ?

Accepted Answer

Regular check-out is until 10:00 Although, It is possible to request a late check-out until 13:00. The price is 10EUR per person. Late check-outs must be requested directly at the front desk and are subject to availability

Question 3

Is the reception at hotel JO&JOE Paris Gentilly open 24/7?

Accepted Answer

The front desk is open 24/7

Question 4

May we leave our luggage before check in, at JO&JOE Paris Gentilly hotel ?

Accepted Answer

For luggage, lockers are available at 4 EUR for each drop.

Question 5

Can I arrange an early check-in for my reservation at JO&JOE Paris Gentilly hotel?

Accepted Answer

Please send an email to: paris.gentilly@joandjoe.com with the following information:
• Reservation or accommodation number
• Check-in date
• Check-in time
• Email address
• Phone number

Question 6

What is the breakfast menu at JO&JOE Paris Gentilly hotel ?

Accepted Answer

We offer continental breakfast.
See menu items below:
. Breads & cakes: pastries, baguette.
. Cereals: cereals.
. Dairy: butter, cheese.
. Drinks: fruit juice, coffee.
. Others: honey, jams.

Question 7

Which language does the staff speak at JO&JOE Paris Gentilly hotel ?

Accepted Answer

As for me, I can speak with you in one of these languages

Question 8

Do you accept kids at JO&JOE Paris Gentilly hotel ?

Accepted Answer

Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: paris.gentilly@joandjoe.com.

Question 9

Is there a parking at JO&JOE Paris Gentilly hotel ?

Accepted Answer

We offer a secure parking space at a rate of 18 EUR/day.
(Max vehicle height accepted: 200 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.

Electric cars:
We have a charging station for electric vehicles at no extra cost.

Bike parking:
We have a bike parking area.

Question 10

Does JO&JOE Paris Gentilly hotel have in-room safe?

Accepted Answer

We don't provide safe in our rooms. Please contact the front desk for more informations.

Question 11

How can I provide feedback about my stay at the hotel JO&JOE Paris Gentilly?

Accepted Answer

To submit your feedback, please send an email to: paris.gentilly@joandjoe.com with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number

Question 12

What size are the beds at the JO&JOE Paris Gentilly hotel ?

Accepted Answer

The rooms for 3 to 12 people are equipped with single beds (90x200cm).
The cabins, as well as the classic and deluxe double rooms, are equipped with queen size beds(160X200 cm).

Question 13

How many rooms are there at JO&JOE Paris Gentilly hotel ?

Accepted Answer

We have 195 rooms.

• 2 single from 15 to 20 m² with a capacity of up to 4 guest(s).
• 2 triple of 20 m² with a capacity of up to 3 guest(s).
• 27 quadruple of 23 m² with a capacity of up to 4 guest(s).
• 120 Cabins of 5 m² with a capacity of up to 1 guest(s).
• 2 Room of 6 Pax of 42 m² with a capacity of up to 6 guest(s).
• 23 Room of 5 Pax of 29 m² with a capacity of up to 5 guest(s).
• 5 Dorms of 8 Pax of 30 m² with a capacity of up to 8 guest(s).
• 6 Dorms of 12 Pax of 45 m² with a capacity of up to 12 guest(s).
• Main amenities: air conditionner, non smoking.

Question 14

Do the rooms at JO&JOE Paris Gentilly hotel have kitchen facilities ?

Accepted Answer

A common kitchen is available and is equipped with the following amenities: microwave, refrigerator, sink, plates and glasses.

Question 15

What is supplied in the bathrooms at JO&JOE Paris Gentilly hotel ?

Accepted Answer

Our bathrooms in private rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
At Jo&Joe Roma hair dryers can be provided with a 20 EUR deposit.
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor, and Roma: 4 EUR per day
Vienna: 2 EUR per day

Question 16

What time is breakfast served at hotel JO&JOE Paris Gentilly?

Accepted Answer

Breakfast is served daily from 07:00 to 10:00 and from 07:00 to 10:00 on weekends.
The breakfast is served in bar.

We cannot serve breakfast in room.

Question 17

What is JO&JOE Paris Gentilly hotel star rating ?

Accepted Answer

Our hostel is part of Jo&Joe.
- Star rating: 2 stars.
- Service category: Economy.
More info here

Question 18

What is the cancellation policy for JO&JOE Paris Gentilly hotel ?

Accepted Answer

Do you want to cancel a reservation?

Question 19

Does JO&JOE Paris Gentilly hotel have a reward & loyalty program ?

Accepted Answer

We are sorry, but we do not have a loyalty program.

Question 20

Why is it better to book directly at JO&JOE Paris Gentilly hotel ?

Accepted Answer

By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Baby cot
- Safe

Advantages:
- Direct communication
- No hidden costs
- Personalized service

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